HIC Solutions Privacy Policy:
While information is the foundation of our ability to provide superior service, our most important asset is our customers’ trust. Keeping customer information secure and using it only as our customers would want us to is a top priority for all of us at HIC Solutions.
- We will safeguard, according to strict standards of security and confidentiality, any information our customers share with us.
- We will limit the collection and use of customer information to the minimum we require to deliver superior service to our customers, which includes advising our customers about products, services, and other opportunities, and to administer our business.
- We will permit only authorized employees, who are trained in the proper handling of customer information, to have access to that information. Employees who violate our Privacy Promise will be subject to our normal disciplinary process.
- We will always maintain control over the confidentiality of our customer information. We may, however, facilitate relevant offers from reputable companies. These companies are not permitted to retain any customer information unless the customer has specifically expressed interest in their products or services.
- We will tell customers in plain language initially, and at least once annually, how they may remove their names from marketing lists. At any time, customers can contact us to remove their names from such lists.
- Whenever we hire other organizations to provide support services, we will require them to conform to our policy standards and to allow us to audit them for compliance.
- For purposes of credit reporting, verification, and risk management, we will exchange information about our customers with reputable reference sources and clearinghouse services.
- We will not use or share – internally or externally – personally identifiable medical information for any purpose other than the qualification of a customer’s eligibility, or as disclosed to the customer when the information is collected, or to which the customer consents.
- We will continuously assess ourselves to ensure that customer privacy is respected.
Online Privacy Policy
Welcome to HIC Solutions. In addition to our points set forth above for customers, this Online Privacy Policy explains our policy regarding any personal information you might supply to us when you visit our site. Our goal is to protect the information you provide us via the Internet in the same manner that we protect information that you provide to us over the telephone and through the mail.
You may visit this site and find out about our products and services, or use other value-added services available on this site, such as the downloads, without giving us any personally identifiable information about you.
You also may visit this site and, through your use of this site, provide us with personally identifiable information about you. This Online Privacy Policy explains the categories of personally identifiable information collected on the site and the categories of third parties to whom we may disclose that information.
Categories of Personal Information
We may collect at this site information we receive from you when you submit on our site, such as, but not limited to, your name, telephone number, and email address.
Your email address is required if you sign up to receive our newsletters and information about our products and services.
Categories of third parties with whom we may disclose your information
Our Affiliates:
Our affiliates are the family of companies that offer services through HIC Solutions. Affiliates to whom we may disclose personal information about you are in several different businesses, including but not limited to contractors and developers. Our affiliates may change from time to time as we explore options better tailored to our clients’ needs.
Non-affiliated Third Parties
Nonaffiliated third parties are those not part of the family of companies directly offering services through HIC Solutions. We may disclose personal information about you to the following types of nonaffiliated third parties:
Home Improvement services Non-financial organizations, such as companies engaged in research, direct marketing, and the selling of consumer products and services.
Cookies
In order to provide better service, we will use a “cookie,” which may be set by another company for us. A cookie is a small piece of information that a website stores on your web browser that can later be retrieved by the same website. The cookie used by this site cannot be read by another website. We use cookies for administrative purposes and to enhance your online experience. For example, we may use cookies to track the number of users of the site or to enable us to present rotating information to you at our site. You can set up your web browser to inform you when cookies are set or to prevent cookies from being set.
When you click on a link contained on this site, you may leave this site and go to another website maintained by HIC Solutions, or possibly a non-affiliated third party. Linked sites maintained by HIC Solutions may have their own cookie policies. Linked sites maintained by non-affiliated third parties may have a cookie policy different from that of HIC Solutions and/or its affiliates.
Access:
To protect your privacy, proof of identity or another authentication is required.
Changes to Our Online Privacy Policy
From time to time, we may change our Online Privacy Policy. The effective date of this Online Privacy Policy, as stated below, indicates the last time this policy was revised or materially changed. Checking the effective date below allows you to determine whether there have been changes since the last time you reviewed the policy.
Effective Date
The policy was last modified January 1, 2025. This Online Privacy Policy is our only legally binding privacy policy for this site.
HIC Solutions Privacy Promise for Consumers
Safeguarding Your Privacy:
Noticeably, the information obtained and stored by HIC Solutions from the online application and other online forms – your name, home address, email address, phone number- is private and personal. Safeguarding this information is HIC Solutions utmost priority, a non-negotiable promise from us to you.
So, to maintain this commitment to your privacy, HIC Solutions adheres strictly to the HIC Solutions Privacy Promise for Consumers. In essence, the HIC Solutions Privacy Promise means: We will not reveal your personal or financial information to other organizations unless we are authorized to do so, or required by law. We will not sell such information under any circumstances. Your name, home address, email address, and phone number are secured at this site and cannot be accessed by anyone, including any unauthorized HIC Solutions employee. HIC Solutions uses the latest security technology, Secure Socket Layer (SSL) to protect your information and transmissions between you and HIC Solutions.
Physical Security:
HIC Solutions has retained the most secure environment available at a third-party site, where security personnel monitor the system 24 hours a day, and access to servers requires multiple levels of authentication. HIC Solutions secure network infrastructure includes the following components: Firewalls, Intrusion detection, Private addressing, Sanitized systems, SSL and Firewalls
All access to the application network must go through these firewalls. Additional firewalls are used to secure access to the HIC Solutions database from the application servers.
Intrusion Detection
HIC Solutions entire production network is monitored and policed for intrusion attempts 24×7.
Private Addressing:
HIC Solutions application network uses private IP addressing, which protects servers that do not require access to the Internet.
Sanitized Systems:
The machines on the HIC Solutions network run only the minimum set of services required to operate HIC Solutions applications.
SSL:
Transmission between browsers and our Web server is implemented using Secure Socket Layer (SSL) technology. Transmission between you and HIC Solutions is encrypted using public key cryptography algorithms with a minimum key size of 128 bits. HIC Solutions employs Starfield technology to provide this service and is recognized as a Starfield Secure Site. Audits and Inspections:
HIC Solutions security infrastructure is regularly audited and inspected by industry-leading firms that specialize in security processes and technologies.